Principles for gaining meaningful feedback from people who use services and those who care for them

Principles for gaining meaningful feedback from people who use services and those who care for them

Session Overview 

The session will look at the importance of gaining meaningful feedback from people students work with and will provide an opportunity to listen to and share ideas about methods of gaining feedback from people students work with.

Session Aims

• To give students and observers a range of tools to support them in gaining meaningful feedback from people the students work with
• To consider the principles which underpin and inform the process of gaining the feedback.
• To explore ways in which to gain meaningful feedback that both meets the needs of people the students are working with and those of the students.

Session Outcomes

• To enable observers to offer creative and appropriate suggestions in supporting the students to gain meaningful feedback.
• To provide an enhanced understanding of the importance of the feedback process for the student, for the observer and for the person with lived experiences.

The speakers

Lesley Parish is a social worker currently working with the University of Worcester with BA and MA students on the practice elements of the social work degree courses. She is passionate about improving the quality of student practice, including the communication between students and those with whom they work, including how they gain the feedback that is required for the e-portfolio. Lesley enjoys working in partnership with IMPACT members to enrich the presentations for e-portfolio.

David Gowar is a person with lived experience of social work (PWLESW) who has been a member of IMPACT (the PWLESW and carer group at the University of Worcester) since 2013. He is an active musician and ex-music lecturer who also spent 8 years as a residential social worker. He has received multiple apologies and compensation for errors made by social workers over a ten year period. He is a passionate advocate for change in the way male victims of DV are treated by legal and human services professionals and for the voices of lived experience to be embedded into Social Work training and ongoing CPD.